April 28, 2011
Dear Vileda,
The TV commercial for the ProMist Flat Mop says it is “eco-friendly.”
Since the mop is made mainly of plastic, can you explain the use of this term?
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May 27, 2011
**Unfortunately, numerous attempts to contact Vileda for a response went unanswered. We suppose that, in itself, is their response.**
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June 8, 2011
Dear Mrs. Smith,
We would like to take advantage of this opportunity to thank you sincerely for your interest in our company. Your recent inquiry to our Customer Service Department is appreciated.
1. The ProMist has a mechanical pump no battery.
2. A fine mist. Use less water.
3. Easy to clean removable nozzle.
4. Easy to clean removable bottles,
5. Reusable, washable microfiber pad. The pad is not going to the garbage after 1 use.
6. You use the detergent, or floor cleaner of your choice. (Water, vinegar, floor cleaner etc.) You can use only water, water and vinegar no chemical.
Please feel free to contact us, in Canada, if you have any further questions or comments.
Sincerely yours,
Diane Bergeron
Service à la clientèle Vileda
Vileda Customer Service
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